Sales Policy for Ontimerapic Furniture Store

Effective Date: December 6, 2024

At Ontimerapic Furniture Store, we are committed to providing high-quality furniture and an exceptional shopping experience for all of our customers. Our sales policy outlines the terms and conditions governing the sale of products on our website and in-store. Please read this policy carefully before making a purchase to ensure a smooth and satisfactory transaction.

1. Product Availability and Pricing

  • Availability: All products available for sale are subject to availability. While we strive to keep our inventory updated, we cannot guarantee that all items will be in stock at the time of your order. If an item is out of stock, we will notify you immediately and give you the option to either wait for restocking, choose an alternative item, or cancel your order for a full refund.

  • Pricing: All prices listed on our website and in-store are in US Dollars and include taxes, unless stated otherwise. Prices are subject to change without notice. If a pricing error occurs on our website or in-store, we will notify you as soon as possible and offer you the option to proceed with the order at the correct price, or cancel the order for a full refund.

  • Promotions and Discounts: Any promotions or discounts offered by Ontimerapic Furniture Store are subject to availability and may have specific terms and conditions, such as expiration dates, minimum purchase requirements, or exclusions. Discounts cannot be combined with other promotions or applied to previous purchases.

2. Order Placement and Acceptance

  • Placing an Order: Once you have selected the products you wish to purchase, you can proceed with placing your order through our online store or in person at our physical location. You will be asked to provide your personal details, shipping address, and payment information. By placing an order, you are making an offer to purchase the selected items under the terms of this Sales Policy.

  • Order Confirmation: After submitting your order, you will receive an order confirmation email or receipt, which includes the details of your purchase. Please note that receiving an order confirmation does not constitute acceptance of the order. All orders are subject to verification and approval by our team.

  • Order Acceptance: We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to cases where the product is out of stock, there is a pricing error, or we detect potential fraudulent activity. If your order is canceled, we will notify you via email and issue a full refund for the amount paid.

3. Payment Terms

  • Accepted Payment Methods: We accept various forms of payment, including but not limited to credit cards, debit cards, PayPal, and financing options through our third-party partners. For online orders, we process payments securely via an encrypted gateway to protect your personal and financial information.

  • Payment Authorization: By providing your payment details, you authorize Ontimerapic Furniture Store to charge the specified amount to your payment method. We only charge your account when your order is confirmed and ready for processing.

  • Financing Options: We offer financing through third-party lenders to help make your purchase more affordable. Terms and conditions for financing may vary, and you will be required to undergo a credit check to qualify for financing. You can learn more about financing options at the time of checkout.

4. Shipping and Delivery

  • Shipping Fees: Shipping fees are calculated at checkout based on the size, weight, and delivery location of your order. Free shipping promotions may be available depending on the specific terms and conditions at the time of your purchase.

  • Delivery Times: Delivery times vary depending on the product, availability, and delivery location. We aim to process and ship orders within 5-7 business days, though some items may take longer to deliver. Once your order ships, you will receive a tracking number to monitor your order’s progress.

  • Delivery Issues: If there are any delays or issues with your delivery, please contact our customer service team immediately. We will assist you in resolving the issue and ensure your order arrives in a timely manner.

  • International Shipping: Currently, Ontimerapic Furniture Store only ships within the United States. We do not offer international shipping at this time.

5. Returns and Refunds

Our Refund and Return Policy governs returns and refunds for items purchased at Ontimerapic Furniture Store. We offer a straightforward return process for most items, as long as the return is initiated within 30 days of receiving the product and the item is in new, unused condition.

Please refer to our full Refund and Returns Policy for detailed information regarding returns, restocking fees, damaged goods, and how to initiate a return.

6. Cancellations

  • Order Cancellation: You may cancel your order at any time before it is processed for shipping. If you wish to cancel an order, please contact our customer service team as soon as possible. If the order has already been processed and shipped, it cannot be canceled and you will need to follow the return process outlined in our Refund and Returns Policy.

  • Backorders or Delays: If your order is delayed due to out-of-stock items or shipping issues, we will contact you with the option to cancel the order and receive a full refund.

7. Customer Responsibilities

  • Accuracy of Information: It is your responsibility to ensure that the information you provide during the ordering process is accurate, including your shipping address and payment details. We are not responsible for any issues arising from incorrect or incomplete information provided at the time of purchase.

  • Inspection of Products: Upon receiving your products, please inspect them carefully for any defects or damage. If any items are damaged, please contact us immediately so we can assist you in resolving the issue.

8. Customer Service and Support

We value our customers and strive to offer exceptional service. If you have any questions or concerns regarding our sales policy, or if you need assistance with an order, please feel free to contact our customer service team:

  • Email: info@ontimerapic.com
  • Phone: (530) 257-9010
  • Address: 500 Mill St, Susanville, California, 96130
  • Website: https://ontimerapic

We are here to help and ensure that your experience with Ontimerapic Furniture Store is a positive one!

9. Limitation of Liability

Ontimerapic Furniture Store is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products. Our total liability is limited to the purchase price of the item in question.

Ontimerapic Furniture Store values your trust and is dedicated to providing an exceptional shopping experience. Please do not hesitate to contact us if you have any questions or require further clarification regarding our sales policy. Thank you for choosing Ontimerapic Furniture Store!